Returns & Exchanges
RETURNS & EXCHANGES
All returns/ exchanges can be made up to 30 days from the date you received your order.
Please email us if you need to make an exchange/return.
When making a return/exchange keep in mind the following:
- All items must be in their original condition (never worn or washed).
- Please pack your items with their tags and the invoice/packing slip included in a packaging of your choice.
- Please include your order number.
- You will have to cover all shipping costs, as all our shipping is done through a third party.
- After mailing the item back, kindly email a copy of the receipt and the tracking number to firstname.lastname@example.org
- As soon as we receive the return, we will issue you a store credit to place a new order for the correct size.
- Refunds can only be made onto the original payment method used
- For purchases made using a combination of card and gift card, the refund will be applied to the gift card first
- Final sale items can not be returned
Important notice: We will not issue a store credit without having received the returned item.