Returns & Exchanges

RETURNS & EXCHANGES

All returns/ exchanges can be made up to 30 days from the date you received your order.

Please email us if you need to make an exchange/return.  

info@duesouth.ie

 

 

When making a return/exchange keep in mind the following:

  1. All items must be in their original condition (never worn or washed).
  2. Please pack your items with their tags and the invoice/packing slip included in a packaging of your choice.
  3. Please include your order number.
  4. You will have to cover all shipping costs, as all our shipping is done through a third party.
  5. After mailing the item back, kindly email a copy of the receipt and the tracking number to info@duesouth.ie
  6. As soon as we receive the return, we will issue you a store credit to place a new order for the correct size.
  7. Refunds can only be made onto the original payment method used
  8. For purchases made using a combination of card and gift card, the refund will be applied to the gift card first
  9. Final sale items can not be returned

Important notice: We will not issue a store credit without having received the returned item.

 

 

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