IRELAND: All items are shipped using DPD (nationwide), a tracked shipping service.
Please make sure that all the delivery information you give us is complete with phone number, eircode, address, and any specific delivery notes.
Shipping in Ireland takes on average 2-3 working days from dispatch date. (Some delays due to COVID-19 may occur).
Please check the tracking number you receive via email once the parcel has been processed by us for progress on the journey.
If the parcel has not arrived within 7working days, please contact us at email@example.com so we can look into it.
Shipping internationally (OUTSIDE THE EU) :
We offer International Shipping via DHL express services. We are generally able to ship to many international locations. However, this is subject to change at any time and for any reason. If we are unable to ship to your country, we will promptly cancel your order and issue a refund.
Shipping charges for your order will be calculated and displayed at checkout.
Your order may be subject to import duties, taxes (including VAT) and processing fees, which are incurred once a shipment reaches your destination country.
Due South Clothing is not responsible for these charges if they are applied and they are your responsibility as the buyer and importer.
Shipping internationally can take between 6-14 working days from dispatch date.
(This includes Europe, USA, Canada - expect delays at the moment due to COVID-19)
Please make sure to give us the correct delivery informations like full address, postal codes, the receivers phone number/ email address etc. If any of these informations are missing, the parcel may be delayed, be sent back to us or unable to be delivered. In both later cases there will be an additional charge to re-deliver the parcel.
NOTE: During Covid-19 times expect delays.
Any more information you need just email us at firstname.lastname@example.org