€6 is An Post’s standard tracked rate for small businesses. Larger companies often receive special rates due to high volume, or they build shipping costs into higher product prices. We prefer to keep our product prices fair and transparent rather than inflating them to offer “cheaper” shipping.

We ship with AnPost and DHL internationally. In Ireland generally speaking you can expect your order to arrive within 2-3 business days once shipped.
Tracked items often arrive the next day or within 2 business days.
Europe and UK: 4-9 business days with tracked post.
USA and Worldwide: 7- 12 business days with tracked post

Please allow up to 1hour for the email to arrive in your inbox. If you didn't receive one, please:
1. Check your spam and promotion folder
2. Verify that the email address you provided with your order is correct
3. If the email you provided was incorrect, please send an email to info@duesouth.ie with the correct address, and we’ll have the confirmation resent accordingly
4. If the email address you provided was correct, but you didn't find your discount code in your spam or promotion folder, please send an email to info@duesouth.ie and we'll have it resent to you.
5. When sales are live on the website, no further discounts can be applied

You should receive an order confirmation email after you place an order. If you didn't receive one, please:
1. Check your spam and promotion folder
2. Verify that the email address you provided with your order is correct
3. If the email you provided was incorrect, please send an email to info@duesouth.ie with the correct address, and we’ll have the confirmation resent accordingly
4. If the email address you provided was correct, but you didn't find the order confirmation in your spam or promotion folder, please send an email to info@duesouth.ie and we'll have it resent to you.

IRELAND: All items are being shipped with AnPost or DPD, tracked. 

In-stock items are shipped within 2-3 business days, depending on how many orders we have gotten.

(Except busy season like Christmas, deliveries can be delayed due to high volumes of parcels within AnPost and DPD. Order with plenty of time in advance)

Pre-orders take longer as we need to print the tees first, we aim to ship them within 2 weeks of receiving the order. If you are ordering an in-stock item and a pre-order together they will ship together, meaning your in-stock item takes as long to arrive as the pre-order item.

Please make sure that all the delivery information you give us is complete with phone number, eircode, address, and any specific delivery notes.

Please check the tracking number you receive via email once the parcel has been processed by us for progress on the journey.
If the parcel has not arrived within 7working days, please contact us at info@duesouth.ie so we can look into

Shipping internationally (OUTSIDE THE EU) :
We offer International Shipping via DHL express services.
We are generally able to ship to many international locations. However, this is subject to change at any time and for any reason.
If we are unable to ship to your country, reach out to us and we double check.

Shipping charges for your order will be calculated and displayed at checkout
(excluding custom charges which are applied by the destination country and unknown to us at time of placing the order)

Your order may be subject to import duties, taxes (including VAT) and processing fees, which are incurred once a shipment reaches your destination country.

Due South Clothing is not responsible for these charges if they are applied and they are your responsibility as the buyer and importer.

Shipping internationally can take between 6-14 working days from dispatch date.

Please make sure to give us the correct delivery informations like full address, postal codes, the receivers phone number/ email address etc. If any of these informations are missing, the parcel may be delayed, be sent back to us or unable to be delivered.

In both later cases there will be an additional charge to re-deliver the parcel.

Any more information you need just email us at info@duesouth.ie.

Please follow the steps below:
1. Verify that the address you provided is correct
2. Check with your neighbours
3. Check your tracking and contact the courier
4. Email us at info@duesouth.ie for support

IMPORTANT NOTICE FOR INTERNATIONAL ORDERS:
If your order has not arrived please follow the above steps. If the tracking says the order was ‘delivered‘ but you have not received it - please contact customs right away! You may need to pick up your package. If the package is not picked up within 5 working days, it will be returned to us.

We will reship the order, but you will have to pay the postage again. United Arab Emirates orders must provide a PO box address or the item will not be delivered.

No problem. Check out our Return & Exchanges page for details.

On completion of your order you will receive an email which contains your order number and details. Please keep this email safe as you will need the order number contained within for any further queries you may have.

For all of our t-shirts, jumpers and hoodies, wash cold (max 30°) and air dry only, to keep the fancy looks, do not iron over the prints but instead turn the garments inside out. This way they will last you the longest!!

Yes! You can purchase them right here!

Please email us all the suggestions you have, we are always keen to hear what rocks your boat.

Many of our designs only exist because you have asked for them! So if we get more than 20 votes for one specific area we generally do it :-) Email us at info@duesouth.ie

Yes! It’s important to us that you feel good about wearing our clothing and accessories, and using our products. That’s why we ensure they’re always ethically and responsibly made.

For more information, please check out How Our Clothes Are Made.

We’re a small business and that means our ability to manufacture at volume can sometimes be limited, resulting in items selling out quite quickly!

If the item you want is out of stock, let us know by adding your email address to the out of stock list on the product page or email us at info@duesouth.ie for more information and you’ll be the first to know when it’s back!